New regulations for exchanging currency from the 1st of April 2020 and onwards.

The Dutch Banking system (De Nederlandsche Bank, DNB) has enforced the following set off rules for exchanging currency in the Netherlands:

  • Compulsory proof of identity for exchange transactions with a value of 2,000 euros or higher.
  • For payments with PIN from 1,000 euros, we will check whether the bank card is linked to your name. Please make sure that the amount to be paid is in your own bank account, because payments with the pass of your partner, housemate, “a friend” or otherwise are unfortunately not possible. Fortunately, most banks nowadays make an amount immediately visible in your account when it is transferred.

We accept all passports, European identity cards, Dutch driving licenses and Dutch foreigners documents as valid proof of identity.

To be on the safe side, always bring proof of identity, even with lower amounts you can be asked for a proof of identity. For transactions off 2,000 euros or higher, it is mandatory at all exchange offices and banks to show your proof of identity.

If you have any questions about the exchange of money or about the identification obligations, please feel free to contact us at 020-6263658 or send us an email: info@pottchange.com

Other details when changing larger amounts of money or currency:

  • When exchanging a large amount of currency, it is useful to bring proof of the origin of the money. Think, for example, of a withdrawal from a bank abroad. Pay slips or invoices if you have worked abroad. Invoices of sold goods, donation documents or other notary documents for the sale of real estate etc. can also be requested. If you do not have / do not have the proof off withdrawal anymore, please contact us to see what you can supply.
  • If you want to buy a larger amount of currency, please pay with PIN *. If you have already withdrawn the euros or have received it in another way, please take the withdrawal receipt with you or print it out via a screenshot of internet banking of your bank account. For more information, please call us at 020-6263658.
  • If you are going on vacation and want to buy a larger amount of currency, please bring copies of the booking or tickets with you if the booking has already been made. For questions about this, call or email us on 020-6263658 or email to info@pottchange.com.

* For a payment with PIN (usually from 2,500 euros) you often have to increase the day limit for “payment” at your bank. Please note that you choose “pay” and not “withdraw at ATM machine”, you have to get the amount “out of the wall” in cash instead of paying at our machine, and you don’t want that. At your bank you can often arrange the increase of the limit online or via internet banking. If you have any questions about this, please call or email us or contact your own bank.